March 18-20, 2019

Winning with Digital

#MyAGENDA19

2019 Conference Agenda

Check weekly for updates leading up to the AGENDA19 conference

Monday, March 18, 2019
1:00pm: Registration Open
4:00pm – 5:30pm: Roundtable Discussions (by invitation)
5:30pm – 6:30pm: Welcome Reception

Tuesday, March 19, 2019
7:30am: Breakfast & Registration
8:30am – 5:00pm: Conference sessions
5:00pm – 6:00pm: Networking Reception

Wednesday, March 20,2019
8:15am: Breakfast
9:15am – 4:10pm: Conference sessions
6:30pm – 9:00pm: Awards cocktail reception, gala and awards ceremony (open to all conference attendees)

(Enter a keyword to search for)
1:00pm - 5:30pm Registration Open

Location: Masters Ballroom Registration Desk

4:00pm - 5:30pm

Roundtable Discussion on How to Tackle Digital Disruption in Your Industry

Look around our fast-changing global economy; there are hundreds of companies that have been disrupted by digital native companies, from big tech to startups, that deliver engaging customer experiences. Whether or not disruption is on your radar, there’s no doubt that you need an approach to building business and technology services that is flexible, fast, responsive and cloud-based. Start with a focus on the customer and what makes your business unique; and leverage modern app experiences to engage new and existing customers. Indeed, app development, as a discipline, itself is going through its own “agile” disruption.

Hosted by Progress Software, invitation only

Roundtable Discussion on Delivering Products at Scale through Agile

Agile is an effective way to deliver technology products faster. But moving from agile projects to product delivery at scale is a sea change – not just in complexity but in culture. Join us  for an engaging and interactive session with your peers and executives from Agile Thought as we share experiences with agile, the cornerstone of a modern, digital organization. We’ll explore challenges, successes and all the milestones along the way.

Hosted by AgileThought; invitation only

 

5:30pm - 6:30pm Welcome Reception: Tee Up for a Great Conference

Location: Champions Foyer

Welcome to the AGENDA19 Conference! We’ll tee off by celebrating the theme of one of the Marriott Sawgrass’ most popular attractions: the TPC Sawgrass, home of The Players Championship. Grab a golf-inspired specialty cocktail or an Arnold Palmer as you meet your colleagues and get excited for a great event.

7:30am - 8:30am Breakfast & Registration

Location: Champions Foyer

8:30am - 8:45am Welcome & Opening Remarks

Location: Champions Ballroom D

Scott Kirsner
Editor & Co-Founder, Innovation Leader; Columnist, The Boston Globe

8:45am - 9:45am Opening Keynote: Creating a Winning Team in Disruptive Times

Location: Champions Ballroom D

For the last 20 years, Robyn Benincasa and her teammates have been competing at the front of the pack in the most unique and compelling classrooms on earth – the jungles of Borneo, the Himalayan peaks of Tibet, the rivers of Fiji, the rainforests of Ecuador and the desert of Namibia – studying the good, the bad, and the not-so-pretty in extreme teamwork. They’ve had to master the skills required to inspire a group of semi-exhausted people through a seemingly endless series of checkpoints, in pursuit of a seemingly impossible goal, working against crazy deadlines, in constantly changing conditions – all in pursuit of an audacious goal. Sounds a lot like your life as a digital leader, right?

It is through these harrowing, life affirming and often hilarious experiences that Robyn has emerged with her refreshing perspective on what it takes to build the kind of World Class Teams that succeed against all odds and that win as one in times of great challenge and change. Whether you’re trying to beat the competition to market, scale a mountain of a project or simply get your team all marching in the same direction, Robyn’s 8 Essential Elements of Extreme Performance will coach you to the finish line of success.

Robyn Benincasa, Adventure Racing World Champion, CNN Hero and Bestselling Author

9:50am - 10:30am The Era of Multiplied Innovation

Location: Champions Ballroom D

The IT industry has entered an era of multiplied innovation, where the emergence of new digital business models will see more than half of the global economy become digitalized by 2021. Multiplied innovation represents the next chapter of the digital transformation journey – it will bring changes to the way technology is developed, deployed and adopted. Developing an effective digital transformation platform that can sustain, advance, and scale business operations is the most important task facing IT decision makers over the next few years. In this session, IDC COO Crawford Del Prete will discuss how the IT world will look in 2025 and how it will enable transformation across industry and consumer markets.

View Presentation

Crawford Del Prete
President, IDC

10:30am - 11:00am Morning Networking Break

Location: Champions Foyer

11:00am - 11:30am Digital Edge Case Studies

Select your choice of case study as winners of 2019 Digital Edge awards share their experiences.
Topics and speakers will include:

11:00am - 11:30am

The Collaborative Workforce

Location: Champions C

Collaboration is an oft-cited component of successful companies in the digital age, but many firms are held back by their reliance on email or siloed communications. Avid Technology, whose 1,700-plus employees in 37 offices worldwide make media tools for audio and video, decided it was time to move forward in 2018 and drive collaboration by choosing a single platform. Join this session and learn how its project leader drove adoption to over 90% and changed the culture to one of real-time collaboration and beneficial new outcomes.

View Presentation

Alisa Sheyn, Director of Business Operations – Technology, Avid Technology

From Product to Service: Disruption in the Water Industry

Location: Masters D

The business model for industrial water purification, built around equipment sold to customers with service contracts billed on a per incident basis, had been in place for more than 50 years until Evoqua Water Technologies decided to disrupt it. Last year, with the advent of sensor technology, it created a water-as-a-service product, where customers pay for the water used rather than equipment, and get metrics on usage to boot. Join Scott Branum as he shares what it’s taking to transition both the company and customers through this transformation to the higher performance, higher margin digital service.

Scott Branum, Senior Manager – Digital Business Solutions, Evoqua Water Technologies, LLC

Optimizing and Automating the Data Center to Support Digital Growth

Location: Masters E

Increasing online shopping means growth for online payment provider Paypal, too – to 250 million active customer accounts and over 8 billion transactions per year. Supporting that growth has led to transformation in a number of areas, including modernizing the data center. Join project owner Shawn Tugwell and learn how process changes and collecting and aggregating data on operations across almost three dozen data centers have enabled increased automation, high availability and flexible capacity in Paypal’s private cloud.

 

Shawn Tugwell, Senior Manager, Engineering & Architecture, Data Center Services, Paypal

11:40am - 12:10pm Industry Breakouts

Choose the session of your choice as leading technology and solution providers provide insights into their market space, from trends to customer stories.

11:40am - 12:10pm

A Stress-free Approach to Modernizing the Workplace

Location: Masters D

Our fast-paced digital age promises greater productivity and flexibility in the workplace, yet many IT organizations can’t keep up with the demand to enable that. But there are ways. In this session, we’ll focus on best practices for managing user demands and offering modern tools that employees are quick to adopt. The result: much greater employee satisfaction – and less tension for the IT team.

Alex Rountree, Principal Enterprise Architect, Dropbox

Merck Case-Study: Automating the Global Network to Enable a Move to the Cloud

Location: Masters E

Merck made the business decision to move to the Microsoft Azure cloud for improved security and resiliency of data and critical systems. But first it evaluated network automation solutions to automate the required changes on its global backbone of 400+ routers, enabling Merck to eliminate manual errors, save cost and execute on its move to the cloud. Join this session and learn about Merck’s selection of Gluware’s intent-based network automation platform to meet its business objectives.

Salvatore Rannazzisi, Associate Director, Merck
Don Seiler, VP, Strategic Accounts, Gluware

12:10pm - 1:45pm Networking Lunch

Location: Heritage Ballroom

1:45pm - 3:15pm Where Companies are Winning with Digital

Location: Champions Ballroom D

This afternoon, we will dive into three areas of interest where companies are winning with digital. In each segment, we’ll hear recommendations from an IDC analyst and insights from a business or technology executive with experience leading an initiative in that space. Then after the break, you’ll have your choice of interactive sessions to participate in on these topics.

AI/ML
Ritu Jyoti, Program Vice President, Artificial Intelligence Strategies, IDC – View Presentation
Naveen Singla, Vice President, Data Science, Bayer Crop Science – View Presentation

Automation, from bots to RPA
Ritu Jyoti, Program Vice President, Artificial Intelligence Strategies, IDC – View Presentation
CJ Das, CIO, Simple Tire – View Presentation

Workplace of the Future
Meredith Whalen, Chief Research Officer, IDC – View Presentation
Raghu Kutty, CIO, Power Design, Inc. – View Presentation

3:15pm - 3:45pm Afternoon Networking Break

Location: Champions Foyer

3:45pm - 5:00pm

Digital Think Tank: AI/ML

Location: Champions C

This Think Tank, featuring a CIO moderator, an IDC analyst and the Digital Edge award winner who spoke earlier, is a roundtable discussion where you’ll share your experiences and pose questions to peers. Whether you are piloting something new, facing challenges during or after deployment, or have lessons learned from successful or problematic projects, this is a great opportunity to impart your wisdom and pick the brains of your fellow technology and business executives on the selected topic.

Discussion leaders:
Maryfran Johnson, Executive Director, CIO Programs, IDG
Ritu Jyoti, Program Vice President, Artificial Intelligence Strategies, IDC
Naveen Singla, Vice President, Data Science, Bayer Crop Science

Digital Think Tank: Automation, from bots to RPA

Location: Masters D

This Think Tank, featuring a CIO moderator and Digital Edge award winners experienced with automation, is a roundtable discussion where you’ll share your experiences and pose questions to peers. Whether you are piloting something new, facing challenges during or after deployment, or have lessons learned from successful or problematic projects, this is a great opportunity to impart your wisdom and pick the brains of your fellow technology and business executives on the selected topic.

Discussion leaders: 
Anne McCrory, AGENDA19 Conference Chair
CJ Das, CIO, Simple Tire
Cindy Guerra, COO, Clerk & Comptroller Palm Beach County

Digital Think Tank: Workplace of the Future

Location: Masters E

This Think Tank, featuring a CIO moderator, an IDC analyst and the Digital Edge award winner who spoke earlier, is a roundtable discussion where you’ll share your experiences and pose questions to peers. Whether you are piloting something new, facing challenges during or after deployment, or have lessons learned from successful or problematic projects, this is a great opportunity to impart your wisdom and pick the brains of your fellow technology and business executives on the selected topic.

Discussion leaders:
 Adam Dennison, SVP, IDG Events 
Meredith Whalen, Chief Research Officer, IDC;
Raghu Kutty, CIO, Power Design, Inc.

5:00pm - 6:00pm “Wine” Down Reception

Location: Champions Foyer

It’s time to “Wine” Down from the action-packed first day of the conference! Join us for a special
tasting of Dropbox’s Private Reserve wines from Napa Valley. Compare thoughts on your favorite keynote as you make new contacts and enjoy refreshments to start your evening.

Sponsored by Dropbox

8:15am - 9:15am Breakfast

Location: Champions Foyer

9:15am - 9:25am Opening Remarks

Location: Champions Ballroom D

Scott Kirsner
Editor & Co-Founder, Innovation Leader; Columnist, The Boston Globe

9:25am - 10:15am Forging the Enterprise of the Future at Discover Financial

Location: Champions Ballroom D

For any company born well before the digital age, forging a path to a successful business future requires an enormous mindshift for everyone in the enterprise. From the executive suite on down, becoming a digital organization means examining and revamping established practices and reshaping company culture. It means revitalizing the information technology strategy and finding resources to move ahead while keeping the core business running. Ultimately, it means leading a shift where — as innovative projects become repeatable business processes — new ways of doing business become the steady heartbeat of the company’s future. In this candid and compelling session, you’ll hear from two top executives at Discover Financial, a three-time Digital Edge winner with one of the most recognized brands in U.S. financial services. They’ll share how this global firm has dramatically transformed itself into a digital innovation powerhouse.

Akshay Kumar, SVP/Chief Data Officer, Business Technology, Discover Financial Services
Danny Ray, SVP, Card Operations, Discover Financial Services

10:15am - 10:45am Building an Innovation Practice

Location: Champions Ballroom D

At Suffolk Construction, Smart Labs are the “innovation infrastructure” for piloting and scaling new tech and processes that drive unique value for the $3.5 billion builder. Originally established to identify disruptive technologies, the labs now incorporate the data team and focus on advancing the business. Join Suffolk’s chief innovation officer and learn from their successes, missteps and what they have learned along the way as they support Suffolk’s Build Smart mantra.

Christopher MayerEVP & Chief Innovation Officer, Suffolk Construction

10:45am - 11:15am Morning Networking Break

Location: Champions Foyer

11:15am - 12:00pm Building and Sustaining a Culture of Innovation and Change

Location: Champions Ballroom D

In our digital era, innovation, reinvention, and revamped processes and tools are a constant drumbeat. For optimal success, your culture needs to adapt. Join this session to hear how organizations are building innovation into their DNA and creating environments where employees thrive and support transformation for the long haul.

Panelists:
Jeanine Charlton, SVP & CTO, Merchants Fleet
Christopher Mayer, EVP & Chief Innovation Officer, Suffolk Construction
Alex Pecoraro, Managing Director, TIAA
Andrew Santacroce, VP, Technology Development, TMNA Services

Moderator: Anne McCrory, Conference Chair, AGENDA19

12:00pm - 1:30pm Networking Lunch

Location: Heritage Ballroom

1:30pm - 2:00pm Mixed Reality: Training a New Generation of Engineers

Location: Champions Ballroom D

After an environmental event in 2017, the West Point Waste Water Treatment Plant uncovered training issues, equipment failures and lagging maintenance, among other challenges. Addressing those issues led to King County Information Technology’s goggle-based program to use augmented reality / virtual reality to train both new and experienced engineers. Join us to see how the goggles allow operators to perform inspections and maintenance or complete complex tasks through mobile, self-guided instructions. You’ll have the opportunity to try the goggles yourself – and hear about the next phase: mapping the entire county’s water conveyance system using GIS maps.

View Presentation

Tanya Hannah,CIO, King County, WA
John Klein, Chief Innovation Officer, King County, WA

2:00pm - 3:00pm Data Strategies Lightning Round

Location: Champions Ballroom D

Three quick presentations on data strategies will be followed by table discussions where you’ll share reactions and discuss your own practices and initiatives. Topics will include using PhD students to launch a data science practice (Covanta), integrating data from multiple sources for a 360-degree view of the customer (Cornell), and building an enormous cloud-based data store for computation and research in the pediatric research community (St. Jude).

Ben Cabrera, CIO, Covanta – View Presentation
Rebecca Joffrey, IT Innovation Officer, Cornell University – View Presentation
Keith Perry, SVP & CIO, St. Jude Children’s Research Hospital – View Presentation

3:00pm - 3:15pm Coffee Break

Location: Champions Ballroom D

3:15pm - 4:00pm The Ethics of New Technologies

Location: Champions Ballroom D

AI, CRISPR babies, robotics, data run amok. As the world changes at warp speed, we as technologists and business people would be remiss not to consider the consequences of what we’re creating. What do we want the world to look like, and how do we protect what’s sacred in our zeal for advancement? How do we prevent misuse or unintended consequences that could imperil life as we know it? Join this conversation to share your viewpoint and learn what can be done now to ensure progress unfolds in the most beneficial way to humankind.

Panelists:

Thornton May, Futurist & Co-Founder,The Digital Value Institute
John Meyer, Partner, Transpire Ventures
James Rinaldi, CIO, Jet Propulsion Laboratory
Angela Yochem, EVP & Chief Digital and Technology Officer, Novant Health

Moderator: Scott Kirsner, Editor & Co-Founder, Innovation Leader; Columnist, The Boston Globe

4:00pm - 4:10pm Closing Remarks

Location: Champions Ballroom D

6:30pm - 7:15pm Awards Program Cocktail Reception

Location: Champions Foyer

Join us for a festive beginning to the evening’s events. Open to all conference attendees. Business/cocktail attire suggested.

7:15pm - 9:00pm Awards Ceremony and Gala Celebration

Location: Champions Ballroom D

Celebrate the recipients of the Digital Edge 50 and the Ones to Watch Awards as we transform the Grand Ballroom for this gala affair. Open to all conference attendees (with ticket, included in your registration). Business/cocktail attire suggested.